Device Fingerprint
Using the dashboardEvent Investigation

Event field reference

Event Investigation: Event field reference

The following table helps you understand the most commonly used fields on event pages. See Server API Reference for API field names and complete return structure.

Page fieldsCommon API fieldsWhat you can do with itExamples
Request IDrequest_idLocate an identification requestreq_8f21a0c3
Device IDdevice_id or fp_detail. device_idAssociate device and visitor historyGEE4-01-a91c2e7b
Event timeServer-side event time fieldCompare business logs and time range2026-08-25 10:30:00
IP addressmetadata. ip_addr_v4/metadata. ip_addr_v6Investigate Internet Sources203.0.113.10
Risk Signalssignals[]View the risk signature of a hitEMULATOR
Applicationapp_idConfirm business ownershipapp_eu_8a21c
RegionregionConfirm data areaEU
integration platformPlatform fieldDistinguish between Web, iOS, and AndroidWeb
BrowserBrowser fieldsUnderstanding the web environmentChrome 126
Operating systemOS fieldUnderstanding the device environmentiOS 17.5

Why the field may be empty

Not every event will contain all fields. Fields may be empty because:

  • This property is not available on the current platform.
  • This information was not detected for this request.
  • Fields are restricted by permissions or masking rules.
  • The data has exceeded the retention period.

For example, it is normal for Native SDK events to have no browser information; "Unknown" means that the system has no available value, and "—" usually means that the field is not applicable to the current scenario.

Data retention and sensitive fields

Event details and visitor history can only be queried within the data retention period of the current package. After the retention period expires, historical events may not be opened and visitor statistics may change accordingly.

The IP Address, Device ID, Request ID, and Raw Device fields may appear masked based on account permissions or security policies. When the full value is required, please contact your organization administrator to confirm access and do not bypass page restrictions through other means.