Using the dashboardTroubleshooting
SDK did not generate an event
Troubleshooting: SDK did not generate an event
- Confirm that the SDK initialization uses the Public API Key corresponding to the current Region and the endpoint.
- Confirm that the initialization code is actually executed when the page or app is started, and is not caught by repeated exceptions.
- Check the web source whitelist, or package identification and signature verification for iOS and Android.
- Check whether the network request is blocked by the browser, system permissions, firewall or proxy.
- Use the correct application, region, and time range queries on the event page.